Are Your Employees Hiding the Truth About Your Recent Security Breach?

By Hana LaRock | CEO Best Practices

Sep 05
human error

Though company leaders would like to believe that their own employees wouldn’t do anything to put the company’s security at risk, sometimes, these employees are actually the most likely suspects. Though we tend to think data breaches are only caused by malicious hackers, usually, those aren’t the people you need to worry about. That’s because most of the potential problems are being caused by the people sitting right in front of you every day.

So, are your employees ignoring security measures deliberately? Probably not. But, they could be avoiding telling you about a cyber-security incident, that could ultimately result in a major loss for your company.

So, if it’s just a little mistake, why are these employees not saying anything? And, as a leader of your company, how can you get them to speak up so you can stop the problem in its tracks?

 5 Reasons Employees are Causing Data Breaches and Not Saying Anything

Typically, one of the biggest reasons an employee won’t tell you about a data breach is the same reason no human likes to admit he or she is wrong. After all, why bring attention to something when it might not be a big deal after all? This mentality, along with other things, is putting companies at major risk, resulting in huge losses that could have otherwise been avoided.

Besides that, there are other reasons why employees don’t say anything.

1) They’re scared of losing their job.

These days, companies have strict rules in place when it comes to their employees correctly managing the equipment. If employees are held accountable for a data breach, it’s certainly not the kind of news an employer wants to hear. Therefore, employees are under a lot of pressure and thus afraid of losing their job if they put the blame on themselves.

2) Policies are too loose and employees are taking advantage.

If your company has a BYOD policy or you have a lot of remote workers accessing the system from all over the world, you’re already at risk. If that device is not solely for work and thus lacks the proper security on it, you’re at risk of a data breach whenever that person uses their device at home, at a cafe, or while traveling. Don’t let your employees take advantage of your leniency, because once a BYOD policy is implemented, it’s very difficult to supervise.

3) They were uninformed or unaware that they even did something.

Perhaps an employee made a security error, but they didn’t even know they did. With technology being so advanced, even the best and most skilled employees may not be too read up in the IT department. In many cases when there’s a data breach, it’s very likely the person who is at fault isn’t even aware that they are. All employees need to have basic knowledge when it comes to protecting your company’s security.

4) They were actually careless.

While in most instances we want to believe that a potential cyber breach was really just an accident, we know that’s not always the case. There are employees who don’t follow guidelines and are quite careless. And, if that is what happened, that’s not something an employee is going to be so willing to admit.

5) They were doing it intentionally.

It’s hard to trust any one 100%, and when that one untrustworthy person has access to your company’s most sensitive data, there’s always a chance that you’ll receive an unfortunate surprise; that someone you hired has been intentionally stealing your company’s data or hacking your systems to their own benefit. As scary and unlikely as this may seem, it has happened before, and will continue to happen if employers aren’t more diligent.

How to Prevent Employees from Causing Serious Breaches

The first step in making sure your employees don’t cause a data breach is by screening employees before they start working for your company. It may seem obvious, but you don’t want any suspected hackers slipping through the cracks.

If your employees are all deemed trustworthy but you still want to prevent them from accidentally causing a breach, start by implementing strict security standards in the office. Make sure new employees are aware of how to use the systems securely and update current staff regularly. Secondly, make sure your employees feel comfortable letting you know that they may have made some kind of error. If they feel worried about losing their job, they aren’t going to be willing to talk. But, encouraging them to speak up and assuring them that it’s the right thing to do, will save your company from any serious breaches and leave your employees feeling secure in their job.

Additionally, it’s your job as a company leader to make sure you implement specific instructions given to you from your outsourced CIO. For example, if your CIO strongly advises you against using a BYOD policy, then listen. Most of all, make sure your CIO is doing their job of keeping your company’s security safe above everything else, and it will be much easier to prevent problems from happening altogether.

Don’t have time to worry about your employees making an expensive mistake? Your CIO will take care of that.

In the meantime, try our RiskAware™ Cyber Security Scan & Report to see where your security currently stands.